ab111's Privacy Policy
Your personal information is completely safe with us — here is a full description of how ab111 collects, stores, and protects your data.
This privacy policy applies to all users of the ab111 platform's services. Please read it carefully — by using our services, you are considered to have agreed to all the terms of this policy. If you have any questions about any part of this policy, please contact our support team.
1. Introduction and Scope
ab111 ("we", "us", or "the platform") is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member"). This privacy policy explains what information we collect when you visit our website ab111.cam or use our services, how we use that information, and what your rights are.
This policy applies to all services of ab111, including sports betting, live casino, slot games, fishing games, and all other gaming services. We are committed to always working to protect your data and maintain your privacy.
2. Information We Collect
We may collect information about you in various ways. Details are provided below:
2.1 Information Provided at Registration
- Full name and date of birth
- Email address
- Password (stored in encrypted form)
- Residential address
- National ID or passport number (for identity verification)
2.2 Financial Information
- Details of deposit and withdrawal transactions
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Bank account information (where applicable)
- Transaction history and amounts
2.3 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Cookies and session data
- Page visit times and duration
- Gaming activity and betting history
3. Purpose of Using Your Information
ab111 uses your information for the following legitimate purposes:
- Creating and managing your account
- Processing deposits and withdrawals
- Verifying your identity and preventing fraud
- Providing customer service and resolving issues
- Complying with applicable laws and regulations
- Ensuring the security and smooth operation of the platform
- Managing responsible gaming practices
- Sending relevant bonus and promotional offers (with your consent)
- Improving service quality and fixing technical issues
We never sell your information to third parties. Your information is used only for ab111's internal purposes and in the limited circumstances described below.
4. Circumstances for Sharing Information
ab111 generally does not share your personal information with third parties. However, information may be shared in the following limited circumstances:
- Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer may be shared.
- Legal obligations: Information may be provided in response to a court order or a lawful request from a government authority.
- Fraud prevention: Limited information may be shared with security agencies to detect and prevent fraudulent activity.
- Technology service providers: The minimum necessary information may be shared with trusted technology partners for platform operations, who adhere to the same privacy standards.
5. Cookies and Tracking Technologies
The ab111 website uses cookies and similar tracking technologies to help improve your experience. Cookies are small data files stored in your browser.
Types of cookies we use:
Essential Cookies
Essential for login sessions, security tokens, and the basic functionality of the platform. These cannot be disabled.
Functionality Cookies
Used to remember your preferences and settings, such as language preference and display options.
Analytics Cookies
Collect information to analyze and improve website usage. This information is processed in aggregated and anonymous form.
Security Cookies
Help detect and prevent unauthorized access, fraudulent transactions, and harmful activity.
You can decline non-essential cookies through your browser settings. However, doing so may cause some features of the platform to not work properly.
6. Data Security Measures
ab111 applies industry-standard technical and organizational measures to keep your personal information secure:
- SSL Encryption: All data transmission between you and our servers is encrypted using SSL/TLS technology.
- Password Hashing: Your password is never stored directly — only a strong cryptographic hash is stored.
- Access Controls: Through strict role-based access control, only authorized staff can view your information.
- Regular Security Reviews: Regular security tests and reviews are conducted to identify vulnerabilities in our systems.
- Data Backup: Your information is regularly backed up on secure and protected servers.
No digital system is completely impenetrable. However, we are committed to following the highest technical standards to protect your information and taking prompt action in the event of any security incident.
7. Data Retention Period
ab111 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations:
- Active accounts: All relevant information will be retained while your account remains active.
- Closed accounts: Even after an account is closed, financial records and identity verification information may be retained for a specified period as required by applicable law.
- Transaction records: Records of financial transactions are retained for a minimum of five years.
- Cookies: Session cookies are deleted when the browser is closed; persistent cookies may be stored for up to 365 days.
8. Your Rights
As a member of ab111, you have the following rights regarding your personal information:
📋 Right to Access
You may request to know what information we hold about you.
✏️ Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected or updated.
🗑️ Right to Erasure
In certain circumstances, you may request that your information be deleted, subject to legal obligations.
🚫 Right to Object
You may object to marketing communications or certain processing of your information.
To exercise these rights, please contact us at [email protected] or notify our support team via 24/7 live chat.
9. Protection of Minors
ab111 strictly does not provide services to anyone under the age of 21. We ensure through our verification process that every member meets the minimum age requirement.
If we learn that a minor has registered, we will immediately close that account and securely delete all associated information. Parents or guardians who have any concerns about this should contact us immediately.
10. Third-Party Services and Links
ab111's privacy policy applies only to our platform. Payment service providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies and manage information independently according to their own policies. We are not responsible for how third parties manage information.
Game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may have their own terms of service and privacy policies. We only receive the necessary technical services from these providers.
11. Policy Changes and Updates
ab111 may review and update this privacy policy from time to time. When we make significant changes, you will be informed in the following ways:
- A notice will be displayed on the website
- A notification will be sent to your registered email address
- The "Last Updated" date at the top of the page will be changed
Continuing to use our services after changes are made will be considered as your agreement to the terms of the updated policy. The most recent privacy policy will always be available on this page.
12. International Data Transfers
Our servers and service infrastructure may be located in various countries. If your information is processed outside Bangladesh, we will ensure that:
- Adequate data protection measures are in place in the destination country
- Appropriate safeguards have been taken for the transfer of information
- The standards described in this privacy policy are being upheld
13. Marketing Communications
If you consent to marketing communications at registration, we may send you messages about relevant bonus offers, promotions, and platform updates. You may opt out of these communications at any time:
- By going to your account settings and changing your marketing preferences
- By sending a request to [email protected]
- By notifying our support team via 24/7 live chat
Even if you stop marketing messages, important account and security notifications will continue to be sent.
14. Contact and Complaints
For any questions, requests, or complaints regarding this privacy policy, please contact us. Our privacy team will review your request and respond as quickly as possible:
Contact Methods
Email:
[email protected]
Live Chat:
24/7 support available in Bengali
Response Time:
Email inquiries are typically answered within 1 business day
Complaint Submission Process:
- Write a description of your complaint and send it by email
- Our team will verify your identity
- A written response will be provided within the specified time
- Corrective action will be taken if necessary
Learn More
Read our other important policies and information.